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Business & Entrepreneurship; Skills & Employment

Northeast BPO Promotion Scheme

The scheme aims to promote the establishment of BPO and Information Technology Enabled Services units in the North-Eastern region. Through the scheme, financial assistance in the form of Viability Gap Funding is provided to eligible companies.

Authority

Central

Region

None

Status

Verified 2026

Updated

March 2026

What you get

- Financial support [Capital Expenditure (CAPEX) and/or Operational Expenditure (OPEX)] of up to 50% of expenditure per seat, with an upper limit of ₹ 1 Lakh/seat. | - Special incentives for: | - 7.5% incentive for employing 75% Women (only in NEBPS) | - 2% incentive for employing 4% differently abled persons | - Up to 10% incentive for generating employment beyond the approved target. | - 5% incentive for local entrepreneurs. | This scheme has the potential to create employment opportunities of around 15000 direct jobs, considering three shift operations. It may also create a good number of indirect jobs.

Who can apply

At one location, or; At multiple locations in the North-Eastern Region (NER).; Arunachal Pradesh; Manipur; Meghalaya; Mizoram; Nagaland; Sikkim; Tripura; Assam; Lease appropriate premises for at least 3 years, or; Provide proof of ownership of premises for setting up the BPO/ITeS unit.; Number Of Seats 25 – 50: ₹1,00,00,000 (Minimum Average Annual Turnover); Number Of Seats 51 – 100: ₹2,00,00,000 (Minimum Average Annual Turnover); Number Of Seats 101 – 500: ₹5,00,00,000 (Minimum Average Annual Turnover); Number Of Seats 501 – 1,000: ₹10,00,00,000 (Minimum Average Annual Turnover); Number Of Seats 1,001 – 1,500: ₹15,00,00,000 (Minimum Average Annual Turnover)

Required Paperwork

  • Aadhaar Card
  • PAN Card
  • Income Certificate
  • Residence Proof (Domicile)

Common Questions

What is the objective of the NEBPS?

The objective of the Northeast BPO Promotion Scheme is to promote the establishment of Business Process Outsourcing (BPO) and Information Technology Enabled Services (ITeS) operations in the North-Eastern region of India and create employment opportunities for local youth. | The scheme also aims to encourage investment in the Information Technology (IT) and ITeS sector, expand the industry base in the North-Eastern states, and promote balanced regional growth.

Which ministry launched the Northeast BPO Promotion Scheme?

The scheme was launched by the Ministry of Electronics and Information Technology under the Digital India Programme.

What financial support is provided under the scheme?

The scheme provides financial support of up to 50% of Capital Expenditure (CAPEX) or Operational Expenditure (OPEX), subject to a maximum limit of ₹1,00,000 per BPO/ITeS seat.

What is the employment target under the scheme?

The scheme aims to support the establishment of 5,000 BPO/ITeS seats in the North-Eastern region, which can generate significant employment opportunities.

Which states are covered under the scheme?

The scheme covers the following North-Eastern states: | • Assam | • Arunachal Pradesh | • Manipur | • Meghalaya | • Mizoram | • Nagaland | • Sikkim | • Tripura

Who can apply for the scheme?

Companies registered in India under the Companies Act, 1956 or 2013, or entities registered under the Limited Liability Partnership Act, 2008, can apply for the scheme.

What is the minimum seat capacity required to participate in the scheme?

The applicant should establish BPO/ITeS operations with a minimum capacity of 25 seats at one location.

What is the maximum number of seats that can be applied for under the scheme?

A bidder may apply for up to 1,500 seats, either at one location or across multiple locations in the North-Eastern region.

What is the minimum operational period required under the scheme?

The applicant should commit to operating the BPO/ITeS unit for at least 3 years.

Are there additional incentives under the scheme?

Yes. Additional incentives may be provided for: | • Employing women employees | • Employing persons with disabilities | • Generating employment beyond the approved target | • Local entrepreneurs establishing BPO/ITeS units